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Medical Administrative Assistant

Basic Information
Medical Administrative Assistant
900 Clock Hour Certificate Program
Begins: August 13, 2012
Ends: April 3, 2013

Program Coordinator: Leisa Nivens
Monday - Thursday 8:00 am - 4:30 pm
Phone: 417.659.4406
Download Forms:
Program Costs (PDF)
Application Packet (PDF)


An entry level program that prepares individuals, under the supervision of office managers and other professionals, to perform routine administrative duties in a medical, clinical, or health care facility/system office environment. Medical Administrative Assistants work most of their time in the "front" office of a physician office, clinic or hospital. The duties of Medical Administrative Assistants vary from office to office, depending on the office location, size, and specialty. Some of the duties performed by a Medical Administrative Assistant include medical records management, insurance processing, coding and billing, management of practice finances, information processing, and fundamental office management tasks. Related occupations include: Medical Office Assistant, Medical Secretaries, Medical Billing Clerks, Administrative Medical Assistant, Medical Insurance Technician, Medical Claims Examiner, Medical Record Coder, and Medical Record Clerk. The program prepares the student to take the AMT Medical Administrative Specialist examination. Students may also make application for the NCCT Medical Insurance and Coding Specialist examination (NCCT fee is not included in cost of program).

Program Content:

  • Introduction to Medical Terminology Human Anatomy, Pathology & Applied Medical Terminology
  • Keyboarding/Word/Excel Administrative Medical Office Procedures
  • Clinical Medical Office Procedures I
  • Business English
  • Medical CPT/ICD Coding I
  • Medical CPT/ICD Coding II Computerized Medical Insurance Billing Introduction to Medical Transcription Employment/Job Placement Seminar
  • Independent Study Packages (ISP)* Supervised Clinical Externship

Important Note: Franklin Technology Center programs are based on clock hours and may not be transferable to other education facilities. Franklin Technology Center requires students to maintain a 90% attendance and an overall "C" course average during the program. Students are not certified/registered upon graduation from the program. Students must meet national testing organization entrance requirements and successfully complete their examination to become certified/registered. Contact the Medical Administrative Specialist Program Coordinator at 417-659-4406 for more information.